ACICA Connect is ACICA’s E‑filing and online case management system for participants conducting arbitration and mediation administered by ACICA. From 1 January 2024, all arbitrations and mediations are to be filed with ACICA through ACICA Connect.  Parties may opt out of utilising ACICA Connect in a particular case by agreement notified to the ACICA Secretariat within 30 days of the Notice of Arbitration (or 14 days if it is an expedited arbitration or mediation). However, all case filings are to made using the E‑filing system links below.

ACICA Connect provides a secure online depository for communications and documents shared between the parties and the arbitral tribunal or the mediator with the intention of ensuring that a complete case file is maintained. ACICA Connect facilitates case management by providing a secure centralised location for uploading and storage of documents, communication between parties, tribunals and ACICA, and tracking deadlines and dates. It is intended to create efficiencies and reduce the environmental footprint of ACICA cases. ACICA Connect is accessible online, providing a completely portable case management solution.

ACICA Connect Fees

Each arbitration will be provided with one data package, which will be included in the ACICA Administrative Fee (view the current Fee Schedule here). All cases where the disputed amount exceeds AUD 5 million (with the exception of arbitrations being conducted under the ACICA Expedited Arbitration Rules) will be provided two data packages included in the ACICA Administrative Fee.

A data package includes:
• 5 GB storage,
• user account for each member of the tribunal,
• user account for the tribunal secretary (if any),
• access to user accounts for three (3) users per claimant and respondent respectively, and
• one-year archiving following the end of the arbitration.

It is anticipated that in most cases the included storage will be sufficient. Additional data packages will be available for a supplementary fee should more data storage be required. Additional user accounts may also be obtained for a separate fee.

ACICA Connect E‑Filing

Cases may be submitted to ACICA in accordance with Article 6.1 of the ACICA Arbitration Rules and ACICA Expedited Arbitration Rules or 2.1 of the ACICA Mediation Rules via our E‑Filing system and registration fees paid online by credit card (a 2% charge applies) or via EFT.

Parties are encouraged to review the notification provisions in Article 4 of the ACICA Arbitration Rules and ACICA Expedited Arbitration Rules prior to submission and to contact the Secretariat in advance of any new arbitration or mediation filing with any questions. Parties are also encouraged to take steps to agree in writing with their counter-parties that notification and delivery by electronic means is authorised in order to avoid any potential delay to the commencement of an arbitration. Such authorisation should be provided to ACICA in accordance with Article 4.

Arbitration Case Filings

Arbitration case filings will require you to upload the following:

• a copy of your Notice of Arbitration (see Articles 6.3 and 6.4 of the ACICA Arbitration Rules and Article 6.3 of the ACICA Expedited Arbitration Rules for relevant requirements); and
• any documents supporting service under Article 6.5 of the ACICA Arbitration Rules and Article 6.4 of the ACICA Expedited Arbitration Rules.

Mediation Case Filings

• a copy of your Request for Mediation (see Articles 2.2 and 2.3 of the ACICA Mediation Rules for relevant requirements).

ACICA Connect Log In

If you are a participant to an ACICA arbitration or mediation and have been provided with log in details, you may access ACICA Connect via the link below:

Inquiries

If you have any queries in relation to ACICA Connect or E‑Filing, please contact the ACICA Secretariat on secretariat@acica.org.au.